The Art Of Sales


This one-day course is ideal for anyone in a Leadership, Sales, Account Management or a Customer-facing role. The course teaches an ethical and proven framework for achieving agreement in the best interests of both parties.

Participants also learn how to plan and prepare for a negotiation, and lead by actively listening and asking insightful open questions Participants will also be equipped with presentation skills to for effective sales delivery.

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  • Identifying Customer Segments
  • Negotiation Techniques
  • Setting & Achieving KPIs
  • Types of Selling
  • Selling as a Team
  • Characteristics of A Good Sales Person
  • Relationship Building


Additional information

Next Intake

18th Jan 2020, 8th Feb 2020, 22nd Feb 2020